{"id":68623,"date":"2026-10-16T15:21:08","date_gmt":"2026-10-16T13:21:08","guid":{"rendered":"https:\/\/goldenwavesupport.info\/contact-form\/"},"modified":"2026-10-16T18:06:47","modified_gmt":"2026-10-16T16:06:47","slug":"contact-form","status":"publish","type":"page","link":"https:\/\/goldenwavesupport.info\/en\/contact-form\/","title":{"rendered":"Contact form"},"content":{"rendered":"        <div class=\"gws-kontakt-intro\">\n            <div class=\"gws-kontakt-intro-body\">\n                <\/p>\n<h2 class=\"form-header\" data-component=\"header\"><span class=\"ez-toc-section\" id=\"Golden-Wave-Support-Contact-Form\"><\/span><span style=\"font-size: 28px;\">Golden Wave Support Contact Form<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<hr\/>\n<h2 class=\"form-header\" data-component=\"header\"><span class=\"ez-toc-section\" id=\"This-is-a-privately-operated-website-of-the-Martin-Ryf-Organization\"><\/span><span style=\"font-size: 24px;\">This is a privately operated website of the Martin Ryf Organization<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h4><span class=\"ez-toc-section\" id=\"Feel-free-to-write-to-us\"><\/span><strong><span style=\"color: #3366ff;\">Feel free to write to us<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li><span style=\"font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">If you have problems with the website<\/span><\/li>\n<li><span style=\"font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">Your login to the website does not work<\/span><\/li>\n<li><span style=\"font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">You have suggestions and\/or wishes for the categories<\/span><\/li>\n<li>Technical problems within Golden Wave Support<\/li>\n<\/ul>\n<p><span style=\"color: #3366ff;\"><strong>For complaints of any other kind, please contact the company directly and not us.<\/strong><\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Martin-Ryf-Organization\"><\/span><strong><span style=\"color: #3366ff;\">Martin Ryf Organization<\/span><br \/>\n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>This is the contact form for the Martin Ryf Organization. If you do not belong to this organization, please contact the Cili company directly.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Cili-Contact\"><\/span><span style=\"color: #3366ff;\"><strong>Cili Contact<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>For questions regarding order \/ delivery \/ cancellation \/ termination \/ account that are not answered in the FAQ on goldenwavesupport.com, please contact the company directly at this link <a href=\"https:\/\/cilibydesign.com\/contact\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/cilibydesign.com\/contact<\/a><br \/>\nThen click on Support at the bottom right and fill out the form.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Please-Note\"><\/span><span style=\"color: #3366ff;\"><strong>Please Note<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Please check goldenwavesupport.com first to see if your question can be answered before contacting us. We are not the company; we are private.<\/p>\n<p>        <div id=\"gws-kontakt\" class=\"gws-kontakt-entry\">\n            <div class=\"gws-kontakt-field\">\n                <label class=\"gws-kontakt-label\" for=\"gws-kontakt-topic\">\n                    Choose your topic                <\/label>\n\n                <select id=\"gws-kontakt-topic\" class=\"gws-kontakt-select\">\n                    <option value=\"\">\n                        Please select                    <\/option>\n\n                                            <option\n                            value=\"registration\"\n                                                    >\n                            You can&#039;t register, e.g. your email isn&#039;t accepted.                        <\/option>\n                                            <option\n                            value=\"login\"\n                                                    >\n                            I cannot log in                        <\/option>\n                                            <option\n                            value=\"credentials\"\n                                                    >\n                            Forgot Golden Wave Support username or password                        <\/option>\n                                            <option\n                            value=\"club500\"\n                                                    >\n                            I am a Club500 member but cannot see the posts                        <\/option>\n                                            <option\n                            value=\"technical\"\n                                                    >\n                            Technical issue with the website or other concerns                        <\/option>\n                                    <\/select>\n            <\/div>\n        <\/div>\n        <\/p>\n<p>            <\/div>\n        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"registration\"\n            hidden\n        >\n            <\/p>\n<h4><span class=\"ez-toc-section\" id=\"You-cannot-register\"><\/span><span style=\"color: #3366ff;\"><strong>You cannot register<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>For example: Your email address is not accepted.<\/p>\n<p>It may be that you have already registered with this email address.<br \/>\nYou cannot register a second time with the same email address.<\/p>\n<p>Please try the following:<\/p>\n<ol start=\"1\">\n<li>Go to login and try to log in. Maybe you already have an account and just don&#8217;t remember it.<\/li>\n<li>If the login also doesn&#8217;t work, select &#8220;I cannot log in&#8221;.<\/li>\n<li>If it still doesn&#8217;t work after that, select &#8220;Technical problem&#8221;.<\/li>\n<\/ol>\n<p>        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"login\"\n            hidden\n        >\n            <\/p>\n<h4><span class=\"ez-toc-section\" id=\"I-cannot-log-in\"><\/span><span style=\"color: #3366ff;\"><strong>I cannot log in<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Reset your password; in the menu above under Account, there is the item &#8220;Reset password&#8221;<\/li>\n<li>If you still cannot log in after resetting the password, then you might not be registered at all. Register at this link <a href=\"https:\/\/goldenwavesupport.info\/registercili\/\" rel=\"nofollow\">https:\/\/goldenwavesupport.info\/registercili\/<\/a><\/li>\n<li>If both do not work, then contact me via &#8220;Forgot password&#8221; or &#8220;Forgot username&#8221;<\/li>\n<\/ul>\n<p>        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"credentials\"\n            hidden\n        >\n            <br \/>\n<span id=\"label_30\" class=\"form-label form-label-top form-label-auto\">You have forgotten your Golden Wave Support username or password; I will send you your username and reset the password <span class=\"form-required\" aria-hidden=\"true\">*<br \/>\n<\/span><\/span>        <form\n            id=\"gws-kontakt-credentials-form\"\n            class=\"gws-kontakt-small-form\"\n            method=\"post\"\n            action=\"https:\/\/goldenwavesupport.info\/wp-admin\/admin-post.php\"\n            data-validation-last-name=\"Please enter your last name.\"\n            data-validation-first-name=\"Please enter your first name.\"\n            data-validation-email=\"Please enter your email address.\"\n            data-validation-email-invalid=\"Please enter a valid email address.\"\n            data-validation-cili-id=\"Please enter your Cili ID.\"\n        >\n            <input type=\"hidden\" name=\"action\" value=\"gws_kontakt_credentials\">\n            <input type=\"hidden\" name=\"gws_return_url\" value=\"https:\/\/goldenwavesupport.info\/en\/contact-form\/\">\n            <input type=\"hidden\" id=\"gws_kontakt_credentials_nonce\" name=\"gws_kontakt_credentials_nonce\" value=\"fcc7e18115\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/68623\" \/>\n            <div class=\"gws-kontakt-honeypot\" aria-hidden=\"true\">\n                <label>\n                    Website\n                    <input type=\"text\" name=\"gws_website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\">\n                <\/label>\n            <\/div>\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-last-name\">\n                    Name                <\/label>\n                <input id=\"gws-last-name\" type=\"text\" name=\"gws_last_name\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-first-name\">\n                    First name                <\/label>\n                <input id=\"gws-first-name\" type=\"text\" name=\"gws_first_name\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-email\">\n                    Email                <\/label>\n                <input id=\"gws-email\" type=\"email\" name=\"gws_email\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-cili-id\">\n                    Cili ID                <\/label>\n                <input id=\"gws-cili-id\" type=\"text\" name=\"gws_cili_id\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-credentials-language\">\n                    In which language would you like to receive your emails?                <\/label>\n                <select id=\"gws-credentials-language\" name=\"gws_language\" required>\n                    <option value=\"de\">German<\/option><option value=\"en\" selected='selected'>English<\/option><option value=\"fr\">French<\/option><option value=\"it\">Italian<\/option><option value=\"es\">Spanish<\/option>                <\/select>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-actions\">\n                <button type=\"submit\">\n                    Submit                <\/button>\n            <\/div>\n        <\/form>\n        <br \/>\n        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"club500\"\n            hidden\n        >\n            <\/p>\n<p><span style=\"color: #3366ff;\"><strong>I am a Club500 member but cannot see the Club 500 posts<\/strong><\/span><\/p>\n<ul>\n<li>To be a Club 500 member, you must first register via the registration form for Club 500. You can find this in the Club500 menu above after you have logged into Golden Wave Support.<\/li>\n<li>Once you have registered, you will receive a confirmation or rejection of your application by email. This can take 1-2 days. Please also check your spam folder.<\/li>\n<li>If your application has been approved, it can take another 48h until your membership is activated.<\/li>\n<li>Only then will you see posts in the Club 500 member area<\/li>\n<li>Please check these points before writing to me<\/li>\n<li>If it still doesn&#8217;t work, select the item &#8220;Technical problem&#8221;<\/li>\n<\/ul>\n<p>        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"technical\"\n            hidden\n        >\n            <\/p>\n<div class=\"form-header-group header-default heading-long-border new-header-group\">\n<div class=\"header-text httal htvam\">\n<h4 id=\"header_52\" class=\"form-header\" data-component=\"header\"><span class=\"ez-toc-section\" id=\"Technical-problem-or-other-concern\"><\/span><span style=\"color: #3366ff;\">Technical problem or other concern<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/div>\n<\/div>\n<div id=\"cid_53\" class=\"form-input-wide\" data-layout=\"full\">\n<div id=\"text_53\" class=\"form-html\" tabindex=\"-1\" data-component=\"text\">\n<p><strong>Are you having problems with registration or login?<br \/>\n<span style=\"color: #ff0000;\">Please check these points first:<\/span><\/strong><\/p>\n<h4><span class=\"ez-toc-section\" id=\"You-cannot-register-2\"><\/span><strong>You cannot register<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Try to <strong>log in<\/strong> first. Maybe you already have an account. You cannot register a second time with the same email address.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"You-cannot-log-in\"><\/span><strong>You cannot log in<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>First, reset your password: <strong>Account \u2192 Reset password<\/strong>.<\/li>\n<li>If the login still doesn&#8217;t work after that, you might not be registered yet. You can register here:<br \/>\n<span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"https:\/\/goldenwavesupport.info\/en\/register-for-golden-wave-support\/\">https:\/\/goldenwavesupport.info\/registriere-dich-im-golden-wave-support<\/a><\/span><\/li>\n<li>If both do not work, please select <strong>&#8220;Forgot username or password&#8221;<\/strong>.<\/li>\n<\/ul>\n<p>        <form\n            id=\"gws-kontakt-technical-form\"\n            class=\"gws-kontakt-technical-form\"\n            method=\"post\"\n            enctype=\"multipart\/form-data\"\n            action=\"https:\/\/goldenwavesupport.info\/wp-admin\/admin-post.php\"\n            data-validation-first-name=\"Please enter your first name.\"\n            data-validation-last-name=\"Please enter your last name.\"\n            data-validation-email=\"Please enter your email address.\"\n            data-validation-email-invalid=\"Please enter a valid email address.\"\n            data-validation-cili-id=\"Please enter your Cili ID.\"\n            data-validation-username=\"Please enter your Golden Wave Support username.\"\n            data-validation-description=\"Please describe your technical issue.\"\n        >\n            <input type=\"hidden\" name=\"action\" value=\"gws_kontakt_technical\">\n            <input type=\"hidden\" name=\"gws_return_url\" value=\"https:\/\/goldenwavesupport.info\/en\/contact-form\/\">\n            <input type=\"hidden\" id=\"gws_kontakt_technical_nonce\" name=\"gws_kontakt_technical_nonce\" value=\"9d2a7b10e4\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/68623\" \/>\n            <div class=\"gws-kontakt-honeypot\" aria-hidden=\"true\">\n                <label>\n                    Website\n                    <input type=\"text\" name=\"gws_website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\">\n                <\/label>\n            <\/div>\n\n            \n            <div class=\"gws-onboarding-entry-grid gws-kontakt-name-grid\">\n                <div class=\"gws-onboarding-field gws-kontakt-name-field\">\n                    <label for=\"gws-tech-first-name\">\n                        First name                        <span class=\"gws-required\">*<\/span>\n                    <\/label>\n                    <input id=\"gws-tech-first-name\" type=\"text\" name=\"gws_first_name\" required>\n                <\/div>\n\n                <div class=\"gws-onboarding-field gws-kontakt-name-field\">\n                    <label for=\"gws-tech-last-name\">\n                        Last name                        <span class=\"gws-required\">*<\/span>\n                    <\/label>\n                    <input id=\"gws-tech-last-name\" type=\"text\" name=\"gws_last_name\" required>\n                <\/div>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-email\">\n                    Email                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <input id=\"gws-tech-email\" type=\"email\" name=\"gws_email\" required>\n                <div class=\"gws-tech-help\">\n                    example@example.com                <\/div>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-cili-id\">\n                    Cili ID                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <input id=\"gws-tech-cili-id\" type=\"text\" name=\"gws_cili_id\" required>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-language\">\n                    In which language would you like to receive your emails?                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <select id=\"gws-tech-language\" name=\"gws_language\" required>\n                    <option value=\"de\">German<\/option><option value=\"en\" selected='selected'>English<\/option><option value=\"fr\">French<\/option><option value=\"it\">Italian<\/option><option value=\"es\">Spanish<\/option>                <\/select>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-username\">\n                    Username as saved in Golden Wave Support                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <input id=\"gws-tech-username\" type=\"text\" name=\"gws_username\" required>\n            <\/div>\n\n            <div class=\"gws-tech-field\">\n                <label for=\"gws-tech-description\">\n                    Describe your technical issue. You can attach a screenshot below, for example.                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <textarea id=\"gws-tech-description\" name=\"gws_description\" rows=\"7\" required><\/textarea>\n            <\/div>\n\n            <div class=\"gws-tech-field\">\n                <label>\n                    File upload                <\/label>\n\n                <div class=\"gws-tech-upload-zone\" id=\"gws-tech-upload-zone\">\n                    <input\n                        id=\"gws-tech-attachment\"\n                        class=\"gws-kontakt-file-input\"\n                        type=\"file\"\n                        name=\"gws_attachment\"\n                        accept=\".jpg,.jpeg,.png,.gif,.webp,.pdf\"\n                    >\n\n                    <div class=\"gws-tech-upload-icon\" aria-hidden=\"true\">\u2601<\/div>\n\n                    <label class=\"gws-tech-upload-button\" for=\"gws-tech-attachment\">\n                        Browse files                    <\/label>\n\n                    <div class=\"gws-tech-upload-hint\">\n                        Drag and drop files here                    <\/div>\n\n                    <div\n                        id=\"gws-tech-file-name\"\n                        class=\"gws-tech-upload-name\"\n                        data-empty-text=\"No file selected\"\n                    ><\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-actions\">\n                <button type=\"submit\">\n                    Submit                <\/button>\n            <\/div>\n        <\/form>\n        <\/p>\n<\/div>\n<\/div>\n<p>        <\/div>\n        \n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp;<\/p>\n","protected":false},"author":393,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68623","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/pages\/68623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/users\/393"}],"replies":[{"embeddable":true,"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/comments?post=68623"}],"version-history":[{"count":0,"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/pages\/68623\/revisions"}],"wp:attachment":[{"href":"https:\/\/goldenwavesupport.info\/en\/wp-json\/wp\/v2\/media?parent=68623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}