{"id":68638,"date":"2026-10-16T15:21:08","date_gmt":"2026-10-16T13:21:08","guid":{"rendered":"https:\/\/goldenwavesupport.info\/formulario-de-contacto\/"},"modified":"2026-10-16T18:17:53","modified_gmt":"2026-10-16T16:17:53","slug":"formulario-de-contacto","status":"publish","type":"page","link":"https:\/\/goldenwavesupport.info\/pt-pt\/formulario-de-contacto\/","title":{"rendered":"Formul\u00e1rio de contacto"},"content":{"rendered":"        <div class=\"gws-kontakt-intro\">\n            <div class=\"gws-kontakt-intro-body\">\n                <\/p>\n<h2 class=\"form-header\" data-component=\"header\"><span class=\"ez-toc-section\" id=\"Formulario-de-contacto-do-Golden-Wave-Support\"><\/span><span style=\"font-size: 28px;\">Formul\u00e1rio de contacto do Golden Wave Support<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<hr\/>\n<h2 class=\"form-header\" data-component=\"header\"><span class=\"ez-toc-section\" id=\"Este-e-um-sitio-Web-de-gestao-privada-da-organizacao-Martin-Ryf\"><\/span><span style=\"font-size: 24px;\">Este \u00e9 um s\u00edtio Web de gest\u00e3o privada da organiza\u00e7\u00e3o Martin Ryf<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h4><span class=\"ez-toc-section\" id=\"Pode-escrever-nos-se\"><\/span><strong><span style=\"color: #3366ff;\">Pode escrever-nos se<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li><span style=\"font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">tiver problemas com o s\u00edtio Web<\/span><\/li>\n<li><span style=\"font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">o seu in\u00edcio de sess\u00e3o no s\u00edtio Web n\u00e3o funcionar<\/span><\/li>\n<li><span style=\"font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">tiver sugest\u00f5es e\/ou pedidos relativos \u00e0s sec\u00e7\u00f5es<\/span><\/li>\n<li>tiver problemas t\u00e9cnicos no \u00e2mbito do Golden Wave Support<\/li>\n<\/ul>\n<p><span style=\"color: #3366ff;\"><strong>Para reclama\u00e7\u00f5es de outra natureza, contacte diretamente a empresa e n\u00e3o a n\u00f3s.<\/strong><\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Organizacao-Martin-Ryf\"><\/span><strong><span style=\"color: #3366ff;\">Organiza\u00e7\u00e3o Martin Ryf<\/span><br \/>\n<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Este \u00e9 o formul\u00e1rio de contacto da organiza\u00e7\u00e3o Martin Ryf. Se n\u00e3o pertencer a esta organiza\u00e7\u00e3o, contacte diretamente a empresa Cili.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Contacto-Cili\"><\/span><span style=\"color: #3366ff;\"><strong>Contacto Cili<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Para quest\u00f5es sobre encomendas \/ entregas \/ cancelamentos \/ rescis\u00f5es \/ conta que n\u00e3o estejam respondidas nas FAQ em goldenwavesupport.com, contacte diretamente a empresa atrav\u00e9s desta liga\u00e7\u00e3o <a href=\"https:\/\/cilibydesign.com\/contact\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/cilibydesign.com\/contact<\/a><br \/>\nClique depois em \u201cSupport\u201d no canto inferior direito e preencha o formul\u00e1rio.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Tenha-em-atencao\"><\/span><span style=\"color: #3366ff;\"><strong>Tenha em aten\u00e7\u00e3o<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Verifique primeiro em goldenwavesupport.com se a sua quest\u00e3o pode ser respondida antes de nos contactar. N\u00e3o somos a empresa, somos privados.<\/p>\n<p>        <div id=\"gws-kontakt\" class=\"gws-kontakt-entry\">\n            <div class=\"gws-kontakt-field\">\n                <label class=\"gws-kontakt-label\" for=\"gws-kontakt-topic\">\n                    Selecione o seu tema                <\/label>\n\n                <select id=\"gws-kontakt-topic\" class=\"gws-kontakt-select\">\n                    <option value=\"\">\n                        Selecione, por favor                    <\/option>\n\n                                            <option\n                            value=\"registration\"\n                                                    >\n                            N\u00e3o consegue registar-se, por exemplo, o seu e-mail n\u00e3o \u00e9 aceite.                        <\/option>\n                                            <option\n                            value=\"login\"\n                                                    >\n                            N\u00e3o consigo iniciar sess\u00e3o                        <\/option>\n                                            <option\n                            value=\"credentials\"\n                                                    >\n                            Esqueci o nome de utilizador ou a palavra-passe do Golden Wave Support                        <\/option>\n                                            <option\n                            value=\"club500\"\n                                                    >\n                            Sou membro Club500, mas n\u00e3o vejo as publica\u00e7\u00f5es                        <\/option>\n                                            <option\n                            value=\"technical\"\n                                                    >\n                            Problema t\u00e9cnico com o site ou outras quest\u00f5es                        <\/option>\n                                    <\/select>\n            <\/div>\n        <\/div>\n        <\/p>\n<p>            <\/div>\n        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"registration\"\n            hidden\n        >\n            <\/p>\n<h4><span class=\"ez-toc-section\" id=\"Nao-consegue-registar-se\"><\/span><span style=\"color: #3366ff;\"><strong>N\u00e3o consegue registar-se<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Por exemplo: o seu endere\u00e7o de e-mail n\u00e3o \u00e9 aceite.<\/p>\n<p>\u00c9 poss\u00edvel que j\u00e1 se tenha registado anteriormente com este endere\u00e7o de e-mail.<br \/>\nN\u00e3o pode registar-se uma segunda vez com o mesmo endere\u00e7o de e-mail.<\/p>\n<p>Tente o seguinte:<\/p>\n<ol start=\"1\">\n<li>V\u00e1 \u00e0 p\u00e1gina de in\u00edcio de sess\u00e3o e tente entrar. Talvez j\u00e1 tenha uma conta e apenas n\u00e3o se recorde.<\/li>\n<li>Se o in\u00edcio de sess\u00e3o tamb\u00e9m n\u00e3o funcionar, selecione \u201cN\u00e3o consigo iniciar sess\u00e3o\u201d.<\/li>\n<li>Se continuar a n\u00e3o funcionar depois disso, selecione \u201cProblema t\u00e9cnico\u201d.<\/li>\n<\/ol>\n<p>        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"login\"\n            hidden\n        >\n            <\/p>\n<h4><span class=\"ez-toc-section\" id=\"Nao-consigo-iniciar-sessao\"><\/span><span style=\"color: #3366ff;\"><strong>N\u00e3o consigo iniciar sess\u00e3o<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Reponha a sua palavra-passe. No menu superior, em Conta, existe a op\u00e7\u00e3o \u201cRepor palavra-passe\u201d<\/li>\n<li>Se n\u00e3o conseguir iniciar sess\u00e3o mesmo ap\u00f3s repor a palavra-passe, talvez ainda n\u00e3o esteja registado. Registe-se atrav\u00e9s desta liga\u00e7\u00e3o <a href=\"https:\/\/goldenwavesupport.info\/registercili\/\" rel=\"nofollow\">https:\/\/goldenwavesupport.info\/registercili\/<\/a><\/li>\n<li>Se nada disto funcionar, contacte-me atrav\u00e9s de \u201cEsqueci-me da palavra-passe\u201d ou \u201cEsqueci-me do nome de utilizador\u201d<\/li>\n<\/ul>\n<p>        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"credentials\"\n            hidden\n        >\n            <br \/>\n<span id=\"label_30\" class=\"form-label form-label-top form-label-auto\">Esqueceu-se do seu nome de utilizador ou palavra-passe do Golden Wave Support; enviar-lhe-ei o seu nome de utilizador e reporei a palavra-passe <span class=\"form-required\" aria-hidden=\"true\">*<br \/>\n<\/span><\/span>        <form\n            id=\"gws-kontakt-credentials-form\"\n            class=\"gws-kontakt-small-form\"\n            method=\"post\"\n            action=\"https:\/\/goldenwavesupport.info\/wp-admin\/admin-post.php\"\n            data-validation-last-name=\"Introduza o seu apelido.\"\n            data-validation-first-name=\"Introduza o seu primeiro nome.\"\n            data-validation-email=\"Introduza o seu endere\u00e7o de e-mail.\"\n            data-validation-email-invalid=\"Introduza um endere\u00e7o de e-mail v\u00e1lido.\"\n            data-validation-cili-id=\"Introduza o seu ID Cili.\"\n        >\n            <input type=\"hidden\" name=\"action\" value=\"gws_kontakt_credentials\">\n            <input type=\"hidden\" name=\"gws_return_url\" value=\"https:\/\/goldenwavesupport.info\/pt-pt\/formulario-de-contacto\/\">\n            <input type=\"hidden\" id=\"gws_kontakt_credentials_nonce\" name=\"gws_kontakt_credentials_nonce\" value=\"fcc7e18115\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/68638\" \/>\n            <div class=\"gws-kontakt-honeypot\" aria-hidden=\"true\">\n                <label>\n                    Website\n                    <input type=\"text\" name=\"gws_website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\">\n                <\/label>\n            <\/div>\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-last-name\">\n                    Nome                <\/label>\n                <input id=\"gws-last-name\" type=\"text\" name=\"gws_last_name\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-first-name\">\n                    Nome pr\u00f3prio                <\/label>\n                <input id=\"gws-first-name\" type=\"text\" name=\"gws_first_name\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-email\">\n                    E-mail                <\/label>\n                <input id=\"gws-email\" type=\"email\" name=\"gws_email\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-cili-id\">\n                    ID Cili                <\/label>\n                <input id=\"gws-cili-id\" type=\"text\" name=\"gws_cili_id\" required>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-row\">\n                <label for=\"gws-credentials-language\">\n                    Em que idioma deseja receber os seus e-mails?                <\/label>\n                <select id=\"gws-credentials-language\" name=\"gws_language\" required>\n                    <option value=\"de\" selected='selected'>German<\/option><option value=\"en\">English<\/option><option value=\"fr\">French<\/option><option value=\"it\">Italian<\/option><option value=\"es\">Spanish<\/option>                <\/select>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-actions\">\n                <button type=\"submit\">\n                    Enviar                <\/button>\n            <\/div>\n        <\/form>\n        <br \/>\n        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"club500\"\n            hidden\n        >\n            <\/p>\n<p><span style=\"color: #3366ff;\"><strong>Sou membro do Club 500, mas n\u00e3o vejo as publica\u00e7\u00f5es do Club 500<\/strong><\/span><\/p>\n<ul>\n<li>Para ser membro do Club 500, deve primeiro inscrever-se atrav\u00e9s do formul\u00e1rio de inscri\u00e7\u00e3o para o Club 500. Encontr\u00e1-lo-\u00e1 no menu superior Club500 ap\u00f3s iniciar sess\u00e3o no Golden Wave Support.<\/li>\n<li>Ap\u00f3s a inscri\u00e7\u00e3o, receber\u00e1 por e-mail uma confirma\u00e7\u00e3o ou rejei\u00e7\u00e3o do seu pedido. Isto pode demorar 1 a 2 dias. Verifique tamb\u00e9m a pasta de spam.<\/li>\n<li>Se o seu pedido for aprovado, poder\u00e1 demorar at\u00e9 48h at\u00e9 que a sua ades\u00e3o seja ativada.<\/li>\n<li>S\u00f3 depois disso ver\u00e1 as publica\u00e7\u00f5es na \u00e1rea de membros do Club 500<\/li>\n<li>Por favor, verifique estes pontos antes de me escrever<\/li>\n<li>Se continuar a n\u00e3o funcionar, selecione a op\u00e7\u00e3o \u201cProblema t\u00e9cnico\u201d<\/li>\n<\/ul>\n<p>        <\/div>\n        \n        <div\n            class=\"gws-kontakt-topic\"\n            data-gws-kontakt-topic=\"technical\"\n            hidden\n        >\n            <\/p>\n<div class=\"form-header-group header-default heading-long-border new-header-group\">\n<div class=\"header-text httal htvam\">\n<h4 id=\"header_52\" class=\"form-header\" data-component=\"header\"><span class=\"ez-toc-section\" id=\"Problema-tecnico-ou-outro-assunto\"><\/span><span style=\"color: #3366ff;\">Problema t\u00e9cnico ou outro assunto<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/div>\n<\/div>\n<div id=\"cid_53\" class=\"form-input-wide\" data-layout=\"full\">\n<div id=\"text_53\" class=\"form-html\" tabindex=\"-1\" data-component=\"text\">\n<p><strong>Tem problemas no registo ou no in\u00edcio de sess\u00e3o?<br \/>\n<span style=\"color: #ff0000;\">Por favor, verifique primeiro estes pontos:<\/span><\/strong><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Nao-consegue-registar-se-2\"><\/span><strong>N\u00e3o consegue registar-se<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Tente primeiro <strong>iniciar sess\u00e3o<\/strong>. Talvez j\u00e1 tenha uma conta. N\u00e3o pode registar-se uma segunda vez com o mesmo endere\u00e7o de e-mail.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Nao-consegue-iniciar-sessao\"><\/span><strong>N\u00e3o consegue iniciar sess\u00e3o<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Reponha primeiro a sua palavra-passe: <strong>Conta \u2192 Repor palavra-passe<\/strong>.<\/li>\n<li>Se o in\u00edcio de sess\u00e3o continuar a n\u00e3o funcionar depois disso, talvez ainda n\u00e3o esteja registado. Pode registar-se aqui:<br \/>\n<span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"https:\/\/goldenwavesupport.info\/pt-pt\/registe-se-no-suporte-golden-wave\/\">https:\/\/goldenwavesupport.info\/registriere-dich-im-golden-wave-support<\/a><\/span><\/li>\n<li>Se ambas as op\u00e7\u00f5es falharem, selecione <strong>\u201cEsqueci-me do nome de utilizador ou da palavra-passe\u201d<\/strong>.<\/li>\n<\/ul>\n<p>        <form\n            id=\"gws-kontakt-technical-form\"\n            class=\"gws-kontakt-technical-form\"\n            method=\"post\"\n            enctype=\"multipart\/form-data\"\n            action=\"https:\/\/goldenwavesupport.info\/wp-admin\/admin-post.php\"\n            data-validation-first-name=\"Introduza o seu primeiro nome.\"\n            data-validation-last-name=\"Introduza o seu apelido.\"\n            data-validation-email=\"Introduza o seu endere\u00e7o de e-mail.\"\n            data-validation-email-invalid=\"Introduza um endere\u00e7o de e-mail v\u00e1lido.\"\n            data-validation-cili-id=\"Introduza o seu ID Cili.\"\n            data-validation-username=\"Por favor, introduza o seu nome de utilizador do Suporte Golden Wave.\"\n            data-validation-description=\"Por favor, descreva o seu problema t\u00e9cnico.\"\n        >\n            <input type=\"hidden\" name=\"action\" value=\"gws_kontakt_technical\">\n            <input type=\"hidden\" name=\"gws_return_url\" value=\"https:\/\/goldenwavesupport.info\/pt-pt\/formulario-de-contacto\/\">\n            <input type=\"hidden\" id=\"gws_kontakt_technical_nonce\" name=\"gws_kontakt_technical_nonce\" value=\"9d2a7b10e4\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/68638\" \/>\n            <div class=\"gws-kontakt-honeypot\" aria-hidden=\"true\">\n                <label>\n                    Website\n                    <input type=\"text\" name=\"gws_website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\">\n                <\/label>\n            <\/div>\n\n            \n            <div class=\"gws-onboarding-entry-grid gws-kontakt-name-grid\">\n                <div class=\"gws-onboarding-field gws-kontakt-name-field\">\n                    <label for=\"gws-tech-first-name\">\n                        Nome pr\u00f3prio                        <span class=\"gws-required\">*<\/span>\n                    <\/label>\n                    <input id=\"gws-tech-first-name\" type=\"text\" name=\"gws_first_name\" required>\n                <\/div>\n\n                <div class=\"gws-onboarding-field gws-kontakt-name-field\">\n                    <label for=\"gws-tech-last-name\">\n                        Apelido                        <span class=\"gws-required\">*<\/span>\n                    <\/label>\n                    <input id=\"gws-tech-last-name\" type=\"text\" name=\"gws_last_name\" required>\n                <\/div>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-email\">\n                    E-mail                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <input id=\"gws-tech-email\" type=\"email\" name=\"gws_email\" required>\n                <div class=\"gws-tech-help\">\n                    exemplo@exemplo.pt                <\/div>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-cili-id\">\n                    ID Cili                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <input id=\"gws-tech-cili-id\" type=\"text\" name=\"gws_cili_id\" required>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-language\">\n                    Em que idioma deseja receber os seus e-mails?                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <select id=\"gws-tech-language\" name=\"gws_language\" required>\n                    <option value=\"de\" selected='selected'>German<\/option><option value=\"en\">English<\/option><option value=\"fr\">French<\/option><option value=\"it\">Italian<\/option><option value=\"es\">Spanish<\/option>                <\/select>\n            <\/div>\n\n            <div class=\"gws-tech-field gws-tech-field-half\">\n                <label for=\"gws-tech-username\">\n                    Nome de utilizador conforme registado no Suporte Golden Wave                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <input id=\"gws-tech-username\" type=\"text\" name=\"gws_username\" required>\n            <\/div>\n\n            <div class=\"gws-tech-field\">\n                <label for=\"gws-tech-description\">\n                    Descreva o seu problema t\u00e9cnico. Pode anexar uma captura de ecr\u00e3 abaixo, por exemplo.                    <span class=\"gws-required\">*<\/span>\n                <\/label>\n                <textarea id=\"gws-tech-description\" name=\"gws_description\" rows=\"7\" required><\/textarea>\n            <\/div>\n\n            <div class=\"gws-tech-field\">\n                <label>\n                    Carregar Ficheiro                <\/label>\n\n                <div class=\"gws-tech-upload-zone\" id=\"gws-tech-upload-zone\">\n                    <input\n                        id=\"gws-tech-attachment\"\n                        class=\"gws-kontakt-file-input\"\n                        type=\"file\"\n                        name=\"gws_attachment\"\n                        accept=\".jpg,.jpeg,.png,.gif,.webp,.pdf\"\n                    >\n\n                    <div class=\"gws-tech-upload-icon\" aria-hidden=\"true\">\u2601<\/div>\n\n                    <label class=\"gws-tech-upload-button\" for=\"gws-tech-attachment\">\n                        Procurar ficheiros                    <\/label>\n\n                    <div class=\"gws-tech-upload-hint\">\n                        Arraste e solte ficheiros aqui                    <\/div>\n\n                    <div\n                        id=\"gws-tech-file-name\"\n                        class=\"gws-tech-upload-name\"\n                        data-empty-text=\"Nenhum ficheiro selecionado\"\n                    ><\/div>\n                <\/div>\n            <\/div>\n\n            <div class=\"gws-kontakt-form-actions\">\n                <button type=\"submit\">\n                    Enviar                <\/button>\n            <\/div>\n        <\/form>\n        <\/p>\n<\/div>\n<\/div>\n<p>        <\/div>\n        \n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp;<\/p>\n","protected":false},"author":393,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68638","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/pages\/68638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/users\/393"}],"replies":[{"embeddable":true,"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/comments?post=68638"}],"version-history":[{"count":0,"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/pages\/68638\/revisions"}],"wp:attachment":[{"href":"https:\/\/goldenwavesupport.info\/pt-pt\/wp-json\/wp\/v2\/media?parent=68638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}