Golden Wave Support Contact Form
This is a privately operated website of the Martin Ryf Organization
Feel free to write to us
- If you have problems with the website
- Your login to the website does not work
- You have suggestions and/or wishes for the categories
- Technical problems within Golden Wave Support
For complaints of any other kind, please contact the company directly and not us.
Martin Ryf Organization
This is the contact form for the Martin Ryf Organization. If you do not belong to this organization, please contact the Cili company directly.
Cili Contact
For questions regarding order / delivery / cancellation / termination / account that are not answered in the FAQ on goldenwavesupport.com, please contact the company directly at this link https://cilibydesign.com/contact
Then click on Support at the bottom right and fill out the form.
Please Note
Please check goldenwavesupport.com first to see if your question can be answered before contacting us. We are not the company; we are private.
You cannot register
For example: Your email address is not accepted.
It may be that you have already registered with this email address.
You cannot register a second time with the same email address.
Please try the following:
- Go to login and try to log in. Maybe you already have an account and just don’t remember it.
- If the login also doesn’t work, select “I cannot log in”.
- If it still doesn’t work after that, select “Technical problem”.
I cannot log in
- Reset your password; in the menu above under Account, there is the item “Reset password”
- If you still cannot log in after resetting the password, then you might not be registered at all. Register at this link https://goldenwavesupport.info/registercili/
- If both do not work, then contact me via “Forgot password” or “Forgot username”
You have forgotten your Golden Wave Support username or password; I will send you your username and reset the password
I am a Club500 member but cannot see the Club 500 posts
- To be a Club 500 member, you must first register via the registration form for Club 500. You can find this in the Club500 menu above after you have logged into Golden Wave Support.
- Once you have registered, you will receive a confirmation or rejection of your application by email. This can take 1-2 days. Please also check your spam folder.
- If your application has been approved, it can take another 48h until your membership is activated.
- Only then will you see posts in the Club 500 member area
- Please check these points before writing to me
- If it still doesn’t work, select the item “Technical problem”
Technical problem or other concern
Are you having problems with registration or login?
Please check these points first:
You cannot register
- Try to log in first. Maybe you already have an account. You cannot register a second time with the same email address.
You cannot log in
- First, reset your password: Account → Reset password.
- If the login still doesn’t work after that, you might not be registered yet. You can register here:
https://goldenwavesupport.info/registriere-dich-im-golden-wave-support - If both do not work, please select “Forgot username or password”.
